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Software businesses

See what drives adoption,
retention and growth.

For startups finding their footing and established software businesses scaling up. Connect product, customer and financial data so your teams can see what is working and decide what to do next.

Let’s talk about your product and data
01 / BUILT AROUND YOUR BUSINESS

Growth depends on customers.
Understand what helps them succeed.

Product usage, customer conversations and revenue often tell different parts of the story. As your business grows, teams need a shared view of where customers find value and where they get stuck.

We connect that picture so product, customer and finance teams can act with confidence: improve adoption, protect renewals and grow accounts with a clear view of the economics.

02 / CONNECT YOUR SYSTEMS QUICKLY

Integrate with
all your systems.

Connect what customers buy, how they use your product and what it takes to serve them. Give product, revenue and customer teams a shared account picture.

A FEW OF THE SYSTEMS YOUR TEAM MAY USE

CRM & sales

  • Salesforce
  • HubSpot
  • Pipedrive
  • Attio
  • Zoho CRM
  • Microsoft Dynamics 365

Billing & subscriptions

  • Stripe
  • Chargebee
  • Recurly
  • Zuora
  • Paddle
  • Maxio

Product usage & events

  • Amplitude
  • PostHog
  • Twilio Segment
  • Mixpanel
  • Heap
  • Google Analytics

Customer support

  • Zendesk
  • HubSpot Service Hub
  • Intercom
  • Freshdesk
  • Help Scout
  • Front

Finance & accounting

  • NetSuite
  • Sage Intacct
  • QuickBooks
  • Xero
  • Acumatica
  • BILL

Your product & infrastructure

  • Application databases
  • AWS
  • Google Cloud
  • Microsoft Azure
  • Supabase
  • Custom event streams

We scope each connection around your setup, available access and the records your team needs. Connections may use APIs, managed connectors or scheduled exports.

And all of your other systems. These are just examples—bring us your full setup and we’ll work out how it fits together.

03 / VISIBILITY & AUTOMATION

Different teams.
The same customer picture.

Connect what a customer bought, what they use and what it costs to support them. Each team gets a useful view of the same underlying account.

01

Product

Activation and feature adoption

02

Customer success

Support history and engagement

03

Finance

Revenue and cost to serve

04

Customer

Results and next steps in your app

Help your teams act on shared context, and help your customers see the value they receive.
LET'S GET INTO IT.

What business problem
are you trying to solve?

Tell us what you're working on and who's on your team.
We'll work out where Orchard can help and
what level of support makes sense.

Let's talk

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